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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dardan Kaba

August 22, 2025

5  out of  5
rating by Dardan Kaba
"Quick and easy experience with Matt. He went over all the details quickly and simply. After speaking with several different companies, Matt was easiest choice. Highly recommend to anyone looking for a trustworthy and transparent insurance agent."
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Steffy Gerwert

August 18, 2025

5  out of  5
rating by Steffy Gerwert
"Nate w/ Matt Heath State Farm was incredibly helpful and kind while helping me get auto insurance! He explained everything thoroughly and made sure everything was all set and in place before ending the call! 10/10 experience."
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Jill Monteleone

August 16, 2025

5  out of  5
rating by Jill Monteleone
"Nathan Vicini is EXCELLENT! He explained everything in detail and answered all my questions! Great service & great quotes! Thanks Nathan!"
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Harry Koulakes

August 14, 2025

1  out of  5
rating by Harry Koulakes
"Horrible agent ! Absolutely, terrible, doesn't return your calls , inform you , this is someone ,I do absolutely do not want to deal with. Just not for me . Agents should want to help you & represent you."
We responded:
"Harry , I’m sorry you were disappointed. However, we met on more than 2 occasions and I did return your calls . We talked less than week ago about your closed claim and I agreed to meet with to discuss any questions. Me and my team do our best to help all customers. Finally, I’m sorry claims denied your request to change their decision . Agent can not interfere with claims decisions Best Matt Heath "
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Linda

July 22, 2025

4  out of  5
rating by Linda
"⸻ ⭐️⭐️⭐️⭐️⭐️ I had a great experience with State Farm, thanks to my agent Matt Heath. He was very informative and took the time to explain both my auto and homeowners insurance options in detail. Matt helped me find the right coverage for my needs and saved me money in the process. I truly appreciated his professionalism and clear communication. Highly recommend Matt Heath if you’re looking for someone who’s knowledgeable and genuinely wants to help!"
We responded:
"Linda Welcome to our agency and thank you for the 4 stars Best Matt & Team "
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Natalie Loden

July 16, 2025

5  out of  5
rating by Natalie Loden
"Matt Heath State Farm Matt and his assistant Ryan are absolutely fantastic at explaining the policy and saving money!"
We responded:
"Natalie Thank you for being a great customer and we appreciate your support and thanks for kind words. Best Matt & Team "
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Andrew Zink

July 16, 2025

5  out of  5
rating by Andrew Zink
"Mike's office has always provided quick answers to every question or concern I've had. 13 years and no complaints."
We responded:
"Thank you, Andrew and our team truly appreciate your support and kind words Best Agent Matt & Team "
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Ray Arriola

July 7, 2025

5  out of  5
rating by Ray Arriola
"Such a great team. Always helpful especially Ryan! Highly recommend"
We responded:
"Ray. We truly are grateful for your many years of support. Thanks sharing Best Matt & Team "
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David Turner

July 3, 2025

5  out of  5
rating by David Turner
"It was a very enjoyable experience. Nate was extremely helpful and knowledgeable about his products and my family’s needs. It was a pleasure working with him."
We responded:
"Thank you, Davis for your support and we welcome you back to State Farm. Nate , work to help our customers experience a good transition to our office. Best Matt Heath & Team "
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Menchie Punzalan

June 30, 2025

5  out of  5
rating by Menchie Punzalan
"We are very satisfied with the excellent service that we get with Matt Heath and staff Keep up the good service"
We responded:
"Thank you Menchie. It’s our pleasure to work with you and your family. Me and the team are always happy to help Best Matt & Team "
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Maritza Munoz

June 23, 2025

5  out of  5
rating by Maritza Munoz
"I recently became a new customer of Matt Heath with State Farm Insurance. Matt is an amazing person he provided me with detailed information regarding each of my policies along with a reduction rate for each one of my policies. He is very polite and patient with his customers. I felt secure with the information he provided me with. Matt did an excellent job at helping me with my Homeowner and Auto insurance. I highly recommend Matt as your insurance agent. He is extremely helpful; he treats you with dignity and respect and he is willing to go the extra mile to get you the best rates. Matt Thank you, for going the extra mile to get me the best rates."
We responded:
"Maritza Welcome to State Farm and our office and we are thankful for your support. Thank you for the kind words Best Matt & team "
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Jay Robertson

June 19, 2025

5  out of  5
rating by Jay Robertson
"Worked with Nate here and was the easiest transition to an insurance company. Gave him all of my coverages and deductibles and he matched everything up and came in saving me a lot of money moving forward."
We responded:
"Hey Jay Thank you for choosing our office and Nate is a seasoned professional and our team work smarter to help all customers. Welcome to State Farm and our office Best Matt Heath "
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DERRICK COLEMAN

June 14, 2025

5  out of  5
rating by DERRICK COLEMAN
"I highly recommend Matt Heath out of all the State Fatm agents within Illinois. Matt cares about his clients and treat them with the highest dignity and respect. Do you want an insurance agent who is looking out on your behalf and family? Then you need to call this agency to do full coverage for car, home, health and life. Matt got the best rates, but most importantly he is a man of God. We need more caring , empathy and religious people in this business. Matt is the best and awesome staff members. Only thing miss Matt is a birthday club for clients. Best guy all around!"
We responded:
"Derrick Thank you for your many years of support. Me and my team appreciate you and thank you for the kind words Best Matt & Team "
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Nikki G

June 2, 2025

5  out of  5
rating by Nikki G
"My team at State Farm always have my best interests. Nate is always very patient and diligent with me. I highly recommend their services!"
We responded:
"Thank you, Nikki “Nicole “ we appreciate and grateful for your support over the years. Thanks again for review Best Matt & Team "
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Shari Thompson

May 27, 2025

5  out of  5
rating by Shari Thompson
"My family has been a State Farm customer for nearly 50 years but I have been with Agent Matt for almost 20 of those years. Matt and staff are always courteous and attentive to all of my insurance needs and for that reason I continue to be a loyal State Farm Customer. Thank you! Shari Thompson"
We responded:
"Shari You are a pleasure to work with and me and my team are grateful for your many years of support and choosing State Farn and my office. Thank you for the kind words Best Matt & Team "
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Hattie Washington

May 13, 2025

5  out of  5
rating by Hattie Washington
"I've only been a family member for a few years, but I can honestly say that I have had a wonderful experience with Matt, and his staff ❤️...."
We responded:
"Hi Hattie It is a pleasure to work with you and me and the team are grateful for your support & being great customer. Best Matt Heath"
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Ulises Garcia

May 9, 2025

5  out of  5
rating by Ulises Garcia
"Definitely easy and pleasant to deal with Matt Heath. Even when his agents are busy with other customers, he will personally reach out to you himself and take care of whatever you need. Very respectful and professional. Definitely recommend his office."
We responded:
"Ulises. It’s a pleasure to work with you and your family . Thank for the many years of support. We value your feedback and kind words. Best Matt & Team "
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Scott Wair

May 9, 2025

5  out of  5
rating by Scott Wair
"We stopped by to make some changes in our insurance and as always Matt and his team were fantastic, I highly recommend!!!!"
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Taylor Friend

May 7, 2025

5  out of  5
rating by Taylor Friend
"Ryan was very nice and made switching over my vehicle on my insurance easy. Thanks Ryan!"
We responded:
"Taylor Welcome to our office & State Farm. We are happy that Ryan help make your transfer process smooth. Best Agent Matt Heath & Team "
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Debbie Hutchins

May 6, 2025

5  out of  5
rating by Debbie Hutchins
"Mr Heath, saved my family and myself on our monthly premiums! Thanks Matt!"
We responded:
"Thank you Debbie and Rodney for coming back to my office and State Farm. We value your support and business. Best Matt & Team "
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deyondra stanciel

May 1, 2025

5  out of  5
rating by deyondra stanciel
"Great service Ryan did a great job handling my insurance policy"
We responded:
"Deyondra Thank you for the many years of support and allowing us to help. Ryan enjoys helping our customers. Best Matt & Team "
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chuckface06

April 24, 2025

5  out of  5
rating by chuckface06
"Carlos was patient with me and answered all of my questions, and got me a cheaper rate for similar coverage. Off to a good start!"
We responded:
"Chuck Welcome to State Farm and our office. We are happy Carlos took care of your insurance needs . Best Agent Matt & team "
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Austin Acklin

April 23, 2025

5  out of  5
rating by Austin Acklin
"Great experience, quick service"
We responded:
"Austin, We are happy that you joined the State Farm and our office. Welcome and we will continue to work on providing great service. Best Agent Matt & Team "
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Pamela Short

April 15, 2025

5  out of  5
rating by Pamela Short
"Everyone in Matt's office is knowledgeable and provides excellent customer service."
We responded:
"Thank you, Pam. We are happy State Farm claims service and our office was able to help Best Matt Heath"
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Daniel Williams

April 5, 2025

5  out of  5
rating by Daniel Williams
"Have both life and car insurance. Matt explained everything and got me with the best policy for me. Very satisfied with his services"
We responded:
"Daniel , we truly appreciate your support and business. Thank you for the kind words. Best Matt & Team "